Remote-First Workplace Policy

1. Purpose & Philosophy

At Keenfunnel, we believe that work is something you do, not a place you go. As a 100% remote organization, we prioritize efficiency, transparency, and results. This policy outlines the standards expected of our team to maintain high performance and work-life balance while delivering exceptional value to our clients.

2. Working Hours & Availability

We operate on a flexible, results-oriented schedule. We trust you to manage your time effectively to meet deadlines and client needs.

1. Core Crossover Hours: While you may choose your start and end times, all employees are expected to be available for synchronous collaboration during "Core Hours".
2. Responsiveness: During your set working hours, we expect timely responses to internal communications (e.g., within 2 hours on Slack/Teams).
3. Time Zone Coordination: Employees must keep their calendar up-to-date with their working hours and time zone. All meeting invites must be sent with time zones clearly enabled.

3. Communication Standards

In a remote environment, over-communication is better than under-communication. We adhere to the following hierarchy:

The "Camera-On" Etiquette: To foster connection, we encourage (but do not mandate) cameras to be on during team meetings and client calls.

4. Workspace & Technology

To ensure professional delivery of our digital services, every employee must maintain a suitable remote workspace.

1. Internet Requirement: A stable, high-speed internet connection (minimum 50 Mbps download / 10 Mbps upload) is required.
2. Equipment: Keenfunnel will provide [or subsidize] a standard hardware kit (Laptop + Monitor). Employees are responsible for maintaining a dedicated, quiet workspace free from distractions during client calls.
3. Professional Appearance: During video calls, your background should be neutral or professionally blurred. Dress code is "Smart Casual" for all video interactions.

5. Data Security & Confidentiality

As a digital agency handling client sales funnels and proprietary data, security is non-negotiable.

1. Network Security: You must strictly avoid using public, unsecured Wi-Fi (cafés, airports) for accessing client data unless using a company-approved VPN.
2. Two-Factor Authentication (2FA): 2FA must be enabled on all Keenfunnel accounts (Google Workspace, CRM, CMS, etc.).
3. Device Security: All work devices must be password-protected and locked when left unattended. Personal use of company devices should be minimal and comply with acceptable use standards.

6. Performance & Professionalism

We measure success by outcomes (KPIs, funnel performance, project completion), not hours logged.

1. Output over Presence: It does not matter if you work at 8 AM or 8 PM, provided you attend required meetings and hit your deadlines.
2. Digital Conduct: All written communication must remain professional and respectful. Harassment, discrimination, or abusive language on company channels will result in immediate disciplinary action.
3. Moonlighting: While we respect your free time, any secondary employment must not compete with Keenfunnel’s business interests or interfere with your primary duties.

7. Health & Wellness (Right to Disconnect)

Remote work can blur the lines between home and office. Keenfunnel supports your Right to Disconnect.

1. You are not expected to answer emails or messages outside of your designated working hours or on weekends.
2. We encourage regular screen breaks and the use of "Do Not Disturb" modes during deep-work sessions.