Refund Policy

1. Introduction

At Keenfunnel, we are committed to providing top-notch digital products and services to help transform your business. We stand behind the quality of our offerings and want to ensure your satisfaction. This Refund Policy outlines the terms and conditions for refunds on our digital products.

2. Eligibility for Refunds

2.1 Time Frame

Refund requests must be submitted within 14 days of the purchase date.

2.2 Product Types

This policy applies to all digital products offered by Keenfunnel, including but not limited to:

1. Digital strategy plans
2. AI-powered analytics tools
3. Automation software
4. Digital marketing resources

2.3 Usage Limitations

Refunds are only available for products that have not been substantially downloaded, accessed, or used.

3. Refund Process

3.1 Submission of Request

To initiate a refund, customers must:

1. Log into their Keenfunnel account
2. Navigate to the "Orders" section
3. Select the product for which they wish to request a refund
4. Click on the "Request Refund" button
5. Fill out the refund request form, providing a reason for the refund

3.2 Review Process

1. All refund requests will be reviewed within 3 business days.
2. Our team may contact you for additional information if necessary.

3.3 Approval and Processing

1. If approved, refunds will be processed within 5-10 business days.
2. The refund will be issued to the original payment method used for the purchase.

4. Exceptions and Limitations

4.1 Non-Refundable Items

The following are not eligible for refunds:

1. Customized or personalized digital products
2. Products that have been substantially downloaded, accessed, or used
3. Products purchased as part of a bundle or package deal

4.2 Abuse Prevention

Keenfunnel reserves the right to refuse refunds to customers who abuse the refund policy or repeatedly request refunds.

5. Cancellation of Subscriptions

For subscription-based services:

1. Customers may cancel their subscription at any time.
2. Refunds for subscription services will be prorated based on the unused portion of the service.

6. Customer Support

If you have any questions about our Refund Policy or need assistance with a refund request, please contact our support team:

1. Email: support@keenfunnel.com
2. Phone: +1 (888) 884-7009
3. Live Chat: Available on our website

7. Policy Changes

Keenfunnel reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

8. Legal Compliance

This Refund Policy complies with all applicable laws and regulations. In case of any discrepancy between this policy and applicable laws, the latter shall prevail.

By purchasing digital products from Keenfunnel, you acknowledge that you have read, understood, and agree to this Refund Policy.